Any fix planned for the boot bug ?

Pulsar33

OTA-25 was supposed to be the last version for BQ's unfortunately it brings a very unpleasant bug at startup (screen almost turned off, forced startup required).
Do you have a fix planned and how would it be distributed?
Best regards
Pulsar33

arubislander

@Pulsar33 If this is different to the Boot bug that was fixed with OTA-25 (2), then a proper issue needs to be opened, or it will not get noticed, and thus not worked on.

Did you by chance already try reinstalling with the UBports installer (no wipe, and no bootstrap)?

Pulsar33

@arubislander : I didn't notice any boot problem with OTA-24 and I don't remember if I seriously check OTA-23 before that. But since OTA-25 was automatically distributed and updated, each time my BQ is switched off, then on, the boot fails :
After displaying a white screen with BQ, the Ubuntu screen appears and some dots go highlighted, then the screen goes almost black (but not switched off) and the phone stays like that.
I have to force a new boot thanks to the three buttons maintained about 15 seconds in order to get a proper start up of the phone.
No, I didn't try reinstalling with the UBports installer because I have many personnal settings among which a very important Libertine installation (tools, code, applications, ...) and it would be hard to reinstall all this in exactly the same way as it is.
Thanks for your answer
Pulsar33

lduboeuf

@Pulsar33 Isn't it the issue with the delta updae. And can be fixed with the installer by reinstalling stable ( without wipe)

Pulsar33

@lduboeuf sorry if I missed something about a previous issue.
If you think the only way is to reinstall, I think I will only do it if I'm sure that No Wipe keeps my Libertine setup unmodified.
Thanks for your answer too
Pulsar33

lduboeuf

@Pulsar33 said in Any fix planned for the boot bug ?:

@lduboeuf sorry if I missed something about a previous issue.
If you think the only way is to reinstall, I think I will only do it if I'm sure that No Wipe keeps my Libertine setup unmodified.
Thanks for your answer too
Pulsar33

Yes it will not modify your setup

Pulsar33

@lduboeuf ok, I will give a try and comment here (I need first to upgrade my Mint Desktop which is a more urgent operation)
Have a nice day
Pulsar33

arubislander

This post is deleted!

Keneda

There is no need to reinstall.
Just switch from stable to RC and update from device settings, then same thing from RC to stable.

I did this on both my devices that had boot issue with first OTA 25, and now that's fixed.

PS : update was very long on both devices, be sure to have it plugged to charger with mini 70% battery, and be patient ^^

Pulsar33

@Keneda ok thanks
I try that as soon as battery is over 70% and come back
BR
Pulsar33

Pulsar33

@Keneda Good evening,
It has been laborious. I don't even know if we can declare this issue as solved because I had to install and reinstall several times the versions without being sure which ones were really installed at a given time. After installing the RC version, the Stable version would not reinstall. I think I installed the Developer version having engaged Developer mode for all intents and purposes. I was finally able to reinstall the Stable version (at least I think so, as the channel selection seems to be unstable or even random).
I just turned the phone off and on again without having to force a reboot. The problem seems to be solved but I am unable to specify how.
Unless I am mistaken, the versions installed successively are :
RC version 150 OS number OTA-25 peripheral ..._1023known
Dev version 23 OS number OTA-25 peripheral ...1023known
Stable version 987 OS number 2023-04-14 peripheral ...1987_known
Above list is false, see below
I don't know if this is normal and understandable for you
Best regards
Pulsar33

Keneda

@Pulsar33
Yes there is a bug with channel selection since some time (before OTA25) for all devices (i though you were aware of that).

If i select RC, it gives me Dev channel for instance.

To know wich channel you selected, you must go back to main setting app menu, and then back to channel, then the real channel selected appear.

And to recognize the file, low number, under or equal to 25 is xenial stable, RC is much like 100, and dev can be 800 or so.

version 23 OS number OTA-25

This one is stable.

Pulsar33

@Keneda said in Any fix planned for the boot bug ?:

to recognize the file, low number, under or equal to 25 is xenial stable, RC is much like 100, and dev can be 800 or so

Arrrg ! I never used channels until today, I always tested the Stable versions as soon as they were available. According to what you say above, I understand that I have the Dev version (987) installed, not the Stable one (23). So let's go for another installation and cross the fingers to see it good at last ...
BR
Pulsar33

Pulsar33

OK, this time it's fine
Thanks to all
Good evening
Pulsar33